Identify Strengths and Improve Competencies of Leadership Team

Company: Manufacturing and Sales Company

Problem: Identify Strengths and Improve Competencies of Leadership Team

Knowing that the company was experiencing significant growth, the CEO wanted to bolster the leadership skills of his management team.

Recommended Solution: 360° Feedback Survey and Coaching

Gain Clarity: All of the senior managers, including the CEO completed the 360° Feedback Survey. In addition to the CEO and their peers, each manager rated himself/herself and selected several direct reports to rate their leadership skills in areas such as communication, task management, relationships, and delegation.
Create Awareness: The value of a 360° Feedback Survey is that the raters and their responses are kept anonymous. Using the results of the survey the managers were able to see their behavior through an objective lens.
Define Goals and Action Plan: Next, each manager participated in a triad-coaching session with the coach and the CEO. Together, they selected three areas on which to focus their coaching sessions.
Growth and Change: Over a six month period, one-on-one coaching ensued to heighten self-awareness and strengthen the targeted management competencies of each manager including the CEO.
Signs of Success: From the CEO’s perspective, he experienced immediate benefits from the objective information provided by the 360° Feedback Survey. Over a 3 year time span, several strategic measures were taken to strengthen the management team and today the company is soaring toward triple-digit revenue.